Client

A major oil and gas organisation involved in oil and gas exploration and production activities in
Nigeria.

Business Challenge

Realization of higher operational efficiencies
Cost-effective deployment of next-generation technologies
Cost optimization.

Solution

The following solutions were provided:

• Servers Management
• Database administration
• Storage and backup management
• Network and security management
• Infrastructure support

Results

• End-to-end accountability through service-based SLAs
• Service stability during peak business period
• Quick and seamless transition of services
• Increased responsiveness
• Cost-effective operation driven through synergies and economies of scale
• Improvement in the maturity of key processes around capacity management, availability and
  lifecycle management (adaptation of ITIL framework)